Call Us: (852)37026770  |  Email Us: [email protected]

Customer Service Officer (Automobile company)

Customer Service Officer (Automobile company)

Hong Kong

Full time

Last updated: April, 2024

Our client is a well reputable automobile company, the exclusive retailer of luxury motors and commercial vehicles in Hong Kong. They are now seeking to hire a Customer Service Officer to join their team to support its business expansion.

Job Responsibilities:

  • Support daily operations of the showroom and customer service
  • Handle after sales services, customer enquiries and complaints
  • Work closely with Marketing and Sales Teams, and provide support to
  • Maintain client database, administer contracts and related documentation, ensure all information accuracy and keep up-to-date
  • Provide excellent customer service to clients and maintain a good relationship; to enhance the customer loyalty
  • Perform ad-hoc duties assigned by supervisors

Job Requirements:

  • Diploma or above in any disciplines
  • Minimum 1 year customer service experience from hospitality / aviation / retail industries, with automobiles experience is preferred
  • Strong customer service skills with excellence communication and interpersonal skills
  • A good team player, proactive and able to work under fast-paced working environment
  • Proficient in spoken and written English, Cantonese and Mandarin
Apply Now

Acceptable File Types: pdf, doc, docx, jpg, jpeg or png

Nesta is acting as an Employment Business in relation to this vacancy.
We are an Equal Opportunities Employer.

Your Recruitment Partner in Hong Kong

Are you
looking for a CHANGE?

Are you