職責:
– 負責協助市民索取/交樣本收集包
– 解答市民有關檢測服務的一般詢問
要求:
– 中五學歷以上，良好中英文能力
– 懂基礎電腦操作、中英文輸入法及使用智能電話
– 有責任心﹑耐性 – 具相關經驗優先考慮
Our client is a world’s premier company, which is now seeking for a high caliber to join their team as Customer Service Officer to cater the premium membership scheme.
JOB DESCRIPTION
- Handle membership inquiries via phone and emails
- Develop long-term relationship with premier customers
- Handle and follow up member request
JOB REQUIREMENTS:
- Diploma or above in related disciplines
- 1 year experience in customer service field is preferred
- Good command of English, Cantonese and Mandarin
- People-oriented with good communication skills
Responsibilities:
- To be responsible for overall reception duties and switchboard service in a professional manner;
- Handle incoming mails, schedule document deliveries and arrange courier services;
- Managing conference room booking and guest registration;
- Maintain reception area and conference room tidy and clean;
- Provide clerical support, update general information and database;
- Procurement of stationery and office consumables.
Job Requirements:
- Form 6/7 graduation of above;
- 1 year relevant experience;
- Possess good interpersonal and organizing skills;
- Fluent in English, Cantonese and Putonghua. Additional language skill is an asset;
- Proficient in common software applications;
- 5 days’ work on-shift;
- Immediately available is preferred.
Responsibilities:
- Handle customer enquiries and requests from various service channels
- Receive customer feedback and handle customer complaints with a sincere and professional attitude
- Follow-up customers’ requests with relevant internal departments and provide answers with outbound phone calls and emails
- Deliver services according to the compliance requirements, achieve customer satisfaction and meet service quality and productivity targets
- Night shift duties required occasionally
Requirements:
- Form 7/DSE education or above
- As least one year experience in contact centre environment preferred
- Excellent communication skills and service attitude
- Good command of both written and spoken English and Chinese, proficiency in Putonghua is preferred
- Knowledge of MS Word, Excel and Powerpoint an advantage
- Fresh graduate will also be considered
Job Responsibilities:
- Handle customer’s enquiries, complaints of Pre-sales and After-sales via call, email and web chat in a timely and professional manner
- Process order/quotation submitted via fax, email and Internet
- Perform other duties as assigned
Job Requirements:
- High Diploma or above
- 2-3 years of work experience in customer service field
- Ability to learn and perform multiple tasks quickly and accurately
- Proficient in PC Skills, including Word, Excel, and Chinese Word Processing
- Fluent in written and spoken Cantonese, English and Mandarin is a must
- Good interpersonal and communication skills
- Good at English and Chinese typing
- Immediate available is preferred
In this position, you will:
- Handle customer enquiries in an efficient and accurate manner;
- Establish and maintain good customer relationship by providing one-stop customer care services;
- Communicate with customers through live chat/phone to answer questions, solve problems, and troubleshoot;
- Input and update customer record accurately;
To be successful in this position, you should meet the following requirements:
- Secondary education or above;
- 1 year relevant experience preferably in customer service;
- Customer service oriented, willing to work under pressure, self-motivated, pleasant personality;
- Good communication and interpersonal skills;
- Proficient in Cantonese, good command of English and Putonghua;
- Candidate with more experience and management skills may be considered as Senior Customer Care Specialist.
Job Responsibilities
- Handle inbound calls for appointment booking and general enquiries;
- Maintain good customer relationship;
Job Requirements
- HKDSE/ HKCEE or above;
- With good customer services skill;
- Good command of written and spoken English and Chinese;
- Ability to work positively in a fast-paced environment
我們現為各航空公司招聘客戶服務主任
工作職責：
- 為顧客提供機票查詢服務
- 接聼會員電話及解答問題
- 提供優質客戶服務
- 一般資料處理
職位要求:
- 大專或以上程度
- 一年或以上工作經驗，具客戶服務經驗
- 性格開朗、有耐性、良好溝通能
我們現為各私人屋苑招聘前會所助理
工作職責：
- 處理日常前台工作包括住客登記及租用會所場地設施
- 與客人建立良好的關係; 解決客人問題
- 籌備及協助舉辦會所活動或興趣班
職位要求:
- 中五或以上程度
- 一年或以上工作經驗，具客戶服務經驗
- 性格開朗、有耐性、良好溝通能
我們現為各大公司禮品換領中心招聘客戶服務助理
工作職責：
- 於客戶服務中心內工作，為客户解答查詢及協助換領禮品
- 處理客戶查詢及投訢，為客戶提供專業客戶服務；
- 負責客戶服服中心內日常運作
職位要求:
- 具客戶服務經驗
- 性格開朗、有耐性、良好溝通能力
- 有團隊合作精神，能同時處理多樣工作，主動及能獨立工作
- 良好中文及英文讀寫能力