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Senior Operations Officer, Retail Banking

Senior Operations Officer, Retail Banking

Hong Kong

Full time

Last updated: July, 2024

Our business partner is one of the top tier banks that offers well-round financial services to various clients. They are looking for experienced professionals to join and support their business portfolio.


  • Responsible for the whole processing on Cross-Border Account Opening in according with AML policy and the relevant Procedure Manual.
  • Review / Approve the account opening documents, KYC and AML documents. FATCA and CRS on-boarding documents.
  • Review the AML name checking and Google Search result
  • Help enhancing the process workflow, system requirement and take lead on performing User Acceptance Test
  • Perform variety of back office support checking functions, such as customer account maintenance and other operations activities as assigned
  • Provide monitoring and supervision in daily works.
  • Assist Team Manager in solving routine problems on Cross-Border Account Opening
  • Assist Team Manager in supervising the whole team of Agency Temp / Contract to achieve goals.Assist Temp Manager in providing guidance and coaching to Agency Temp / Contract.


  • Degree Holder or above is preferred
  • Min 8 year working experience in back office operations and 5 year of  which is in supervisory / checker level is preferred
  • Experience in Cross-Border Account Opening is preferred.
  • Familiar with the regulatory requirements in relation to client account opening will be advantage.
  • Ability to handle multi-tasks in a tight schedule and willing to work    overtime
  • Independent, responsible and self-motivated
  • Strong PC skill and proficient in MS Application and Chinese Word Processing
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Nesta is acting as an Employment Business in relation to this vacancy.
We are an Equal Opportunities Employer.

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