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Payment Operations Analyst, Banking

Payment Operations Analyst, Banking

Hong Kong

Full time

Last updated: May, 2024

Our business partner is one of the top tier banks that offers well-round financial services to various clients. They are looking for experienced professionals to join and support their business portfolio.


  • Drive payment operation projects in the region
  • Rollout and implement payments solutions across all APAC branches; identify any branch specific additions and requirements
  • Act as a regional point of contact for payment operations
  • Execute and manage UAT, validating solutions and coordinating to resolve any issues
  • Manage defects and escalations for operations
  • Assist on management reporting and escalating issues and risks in a timely manner
  • Analyze and optimize payment operation process flows
  • Provide post implementation production support and act as SME to provide consultancy for payment operations regionally post deployment
  • Prepare operational readiness support to prepare for project implementation including training, updating of desktop procedures and tasks related to go live of the project


  • Degree qualified
  • Previous exposure to working in banking operations with a good understanding of payment processes
  • Excellent command in spoken and written Cantonese, English and Mandarin
  • Strong organizational and time management skills
  • A proven ability to manage business stakeholders to deadlines while maintaining a high level of engagement and influence
  • Pro-active, mature, well-organised and an excellent team player
  • Able to multi-task, prioritse work load and work in a fast paced environment
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Nesta is acting as an Employment Business in relation to this vacancy.
We are an Equal Opportunities Employer.

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