Our business partner is one of the top tier banks that offers well-round financial services to various clients. They are looking for experienced professionals to join and support their business portfolio.
Responsibilities
- Drive payment operation projects in the region
- Rollout and implement payments solutions across all APAC branches; identify any branch specific additions and requirements
- Act as a regional point of contact for payment operations
- Execute and manage UAT, validating solutions and coordinating to resolve any issues
- Manage defects and escalations for operations
- Assist on management reporting and escalating issues and risks in a timely manner
- Analyze and optimize payment operation process flows
- Provide post implementation production support and act as SME to provide consultancy for payment operations regionally post deployment
- Prepare operational readiness support to prepare for project implementation including training, updating of desktop procedures and tasks related to go live of the project
Requirements
- Degree qualified
- Previous exposure to working in banking operations with a good understanding of payment processes
- Excellent command in spoken and written Cantonese, English and Mandarin
- Strong organizational and time management skills
- A proven ability to manage business stakeholders to deadlines while maintaining a high level of engagement and influence
- Pro-active, mature, well-organised and an excellent team player
- Able to multi-task, prioritse work load and work in a fast paced environment