With Covid-19 restrictions easing, shopper conferences are again on the agenda and we’re all trying ahead to some face-to-face time with our prospects and purchasers.
However being slightly out of shape, our staff of ex-recruiters-cum-Firefish-sales-people received speaking about a few of our most embarrassing recollections of assembly disasters with recruitment purchasers.
What number of of those assembly disasters are you able to relate to?
1. The espresso conundrum
Who doesn’t love a shopper who affords to purchase you a espresso at a gathering?
Nicely, the factor is, not all people really likes espresso. And once you’re simply beginning out as a younger, fresh-faced rookie recruiter, admitting you’d fairly a scorching chocolate with whipped cream and marshmallows doesn’t really feel fairly as skilled.
Because of this, a member of the Firefish staff instructed us that once they went for his or her first ever face-to-face conferences with a recruitment prospect, they politely accepted the provide of a espresso and pretended to sip from the cup, that was conveniently coated with a plastic lid.
The assembly was successful and the rookie recruiter was buzzing to get their first job on. However when each events stood to go away, issues fell aside.
The shopper went to raise the tray of what they thought have been empty takeaway cups, not understanding the rookie’s was nonetheless full to the brim. Misjudging the load, the undrunk espresso was despatched flying all over the place – together with all down the shopper’s designer swimsuit. That’s one method to depart a long-lasting impression, I suppose!
2. A derelict assembly
I as soon as booked a assembly with a brand new shopper to debate some roles they’re hiring for. I used to be so enthusiastic about getting the assembly booked (there was a contest on the go for who might ebook probably the most conferences in that week) that I forgot to ask for the deal with.
As an alternative of taking it on the chin and calling them again to examine (perhaps the decision would make them change their thoughts!) I believed ‘it’s high-quality, their deal with will likely be on their web site.’
Quick ahead to the day of the assembly and a protracted taxi journey from the station ended with being confronted with a stunning huge “TO LET” signal exterior of their workplace – which had clearly been deserted for a while. A sheepish cellphone name with the shopper revealed they’d moved deal with and never up to date their web site.
Cue a mad sprint to the alternative aspect of the town and a double taxi fare (that I used to be too embarrassed to expense!).
3. Sleeves McQueen
In fact, it’s necessary we glance sharp when assembly purchasers and naturally, it’s comprehensible to wish to put on your greatest enterprise apparel – even when it’s slightly on the neat aspect.
Considered one of our ex-recruiters instructed us they as soon as confirmed as much as a shopper assembly sweating profusely as a result of they have been late and carrying a jacket that was a bit tight. After exchanging pleasantries, all of them sat down and she or he went to take away the jacket however the fashionable design received the higher of her and received caught midway down her arms.
Quite than chortle it off and ask for assist, she tried (and failed) to make it look intentional, and spent your complete assembly with the jacket in a state of limbo, uncertain of whether or not it was being worn or not. She even stood as much as very awkwardly maneuvered her physique so she might shake arms with somebody who joined the assembly late. Picture that, an arm half in half out of a jacket shaking your hand.
After what was a protracted and painful ten minutes (for everybody concerned) one form soul got here ahead and provided to assist, which ended up being much more embarrassing than if she’d simply requested for slightly assist in the primary place!
4. The perils of summer time within the metropolis
Deciding to stroll that ‘brief distance’ to your shopper’s workplace for a gathering as a result of it’s a pleasant day at all times looks as if an amazing concept. That’s, till you realise that fifteen minutes journey time isn’t ample when it’s one of many hottest days of the yr and you reside in a metropolis like Glasgow that is stuffed with ridiculously steep hills.
On this catastrophe story, our recruiter arrived on the shopper’s workplace in a full and really noticeable sweat. The assembly had been going for all of two minutes when the shopper interrupted the dialog – clearly disturbed by the sound of sweat dripping onto a notepad – to counsel our overheated recruiter take a minute to chill themselves down within the toilet.
When the recruiter returned, the shopper had put a tall glass of ice water at their seat – a pleasant gesture, however one which solely made him extra embarrassed!
Simply keep in mind that once you declare to supply your purchasers ‘blood, sweat and tears’ to fill their roles, you shouldn’t imply it actually.
5. The London Crimson-eye
Scottish recruiters who journey to fulfill purchasers in London will likely be very aware of the EasyJet ‘red-eye’ service leaving Glasgow at daybreak and arriving in London in time for 10am conferences.
One ex-recruiter on our staff instructed us a couple of time she received on board having had little sleep the evening earlier than on account of nerves, and a 4am rise to catch the flight. Let’s simply say some in-flight magnificence sleep was so as.
Our recruiter snuggles into their window seat, buckles up and takes 40 winks. Later, they get up completely satisfied to seek out the airplane has already landed on the runway. Feeling refreshed, they collect their issues able to off-board when the pilot comes over the intercom: “Sorry for the delay in departure of us, we must always be capable of take off shortly”.
They quietly shuffle again into their seat, speeding to covertly e-mail the shopper that they’re going to be late for the assembly earlier than they get a row for not having their cellphone on airplane mode.
Now that we have shared a few of our hilarious assembly disasters, we might love to listen to a few of yours. Be at liberty to share them within the feedback part beneath. Or, to keep away from future assembly disasters altogether, obtain our eBook on how you can efficiently flip a prospect into your largest earner.