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Customer Service Executive (Korean Company )

Customer Service Executive (Korean Company )

Hong Kong

Temporary

Last updated: January, 2022

Our client, a South Korean consumer goods company, is now looking for a Customer Service Executive. 

Responsibilities

  • Answering phones from customers professionally and responding to customer inquiries and complaints.
  • Researching required information using available resources.
  • Processing forms, orders, and applications requested by the customers.
  • Completing call notes and call reports as necessary and updating them in the CRM.
  • Managing administration, communicating and coordinating with internal departments.
  • Other duties as assigned.

Requirements

  • Higher diploma or above
  • Previous experience in a customer support role
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Welcome fresh graduate
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    Nesta is acting as an Employment Business in relation to this vacancy.
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